Terms & Conditions
Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that SBG AUSTRALIA may alter the information on its web site from time to time. SBG AUSTRALIA shall have no liability arising from the use by any party of the information on this web site. SBG AUSTRALIA does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. SBG AUSTRALIA exclude all liability for contamination or damage caused by any virus or electronic transmission
Return / Refund Policy
After the initial contract period the debit and membership will continue on a month to month basis using the billing information provided upon joining, until you give SBG 60 days written notice of intent to cancel. If you (the buyer) choose to end the month to month charging then decide to rejoin later, you will have to sign another contract. If you decide to cancel your account, it is required that you (the buyer) send your cancellation notice by registered or certified mail, return receipt requested, or hand deliver your notice and get a signed statement from an official at SBG, acknowledging the receipt of your notice, in order to prove that you did send notice. To cancel your account after the initial period, you MUST follow the above procedure.
During the initial period of your contract, in the case that you are unable to attend classes at SBG, you will continue to be billed as agreed upon in your contract. If you are missing for more than one month, you may receive credit for the time by either submitting a written letter 7 days in advance, via registered or certified mail, return receipt requested, notifying a representative of SBG of the reason and the dates of departure and return, or hand deliver your notice and get a signed statement from an official at SBG, acknowledging the receipt of notice. When your contract expires, that time on credit may then be used. You (the buyer) may cancel this agreement by midnight of the third business day after the date of this agreement (cooling off period). Excluding Sunday or holidays, such cancellation must be in writing, sent registered or certified mail, return receipt requested, or hand delivered to SBG. If you do hand deliver your cancellation notice, be sure to get a signed statement from an official at SBG, acknowledging the receipt of your notice. If you miss the initial cancellation period, you may still cancel your contract afterwards by paying an additional one month membership fee – however, any fees already collected are non-refundable. If your account goes more than 90 days delinquent, you may be sent to collections for the full outstanding amount. You may cancel your membership if you develop a full disability, which prohibits you from utilising ALL portions of the gym, by having your physician fill out a Disability Form provided by SBG. This form must be sent directly from the doctor's office in order to be accepted. A doctor's note will not be accepted. For minor injuries, see the paragraph above. You may terminate this agreement in the event that you permanently move your residence more than 50 km away from the gym. For termination due to a permanent move, a written notice of 30 days must be sent to the SBG by certified mail with legitimate verification of the move, any fees already collected are non-refundable, and a $50 termination fee will apply.
Privacy & Security Policy
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
SBG AUSTRALIA will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.